What is the validity period of my Tier level and what happens when I reach its expiry?
Your tier status remains valid for a 24-month period beginning from the date of enrollment or last renewal, upgrade or downgrade event, ending on the corresponding day two years later.
At that time, if you do not have sufficient activity to reach a higher Privilege Tier you will be renewed at the same level for 24 months but lose the Privilege Credits accumulated and your Privilege counter will be reset to zero. If, at the end of this new 24-month period, you do not have a sufficient activity to enter the higher tier level or to maintain that tier level, you will be placed in the lower tier level and will lose your Privilege Credits. You will be notified of your new status by email.
In case you are in the entry-level Club status and do not complete the required rentals to reach the next tier level,you will be kept at the Club status level and will continue to receive the benefits of this level in perpetuity.