What should I do when returning the vehicle?
Return Out of Hours :
If you return your vehicle out of hours, we recommend you take photos of the vehicle whilst parked at the rental station; this is to avoid any pre-existing or old damage being attributed to your rental.
Please also ensure the keys are placed in the appropriate key return box.
Return during Opening hours:
If you return during opening hours, the rental station should check the vehicle over with you before you leave (unless you do not wish to wait for the checks to be completed).
If you do not wish to wait, the inspection will be carried out without you present and you will then be contacted by our Head Office to notify of any new damages found.
Should you receive notification that damage has been found and wish to dispute the claim, you will need to refer to the contact information available on the correspondence you have received.