I have forgotten my password. What can I do?

To retrieve your password, please click on the link " Forgot your password " on the "Login" section.


▶ Step 1:




▶ Step 2: 


To retrieve your password, please click on the link " Forgot your password ".




▶ Step 3 :

You will receive an email in your mailbox in order to change your password.

If you do not receive your email, please check your spam folder.

If your account has just been recently created, there is a 24 hours waiting period before you can initiate a password reset.

▶  If you do not receive any emails following the password reset, please utilize our 'Contact Us' section to send an email. Include the following details in your message:

• First and last name 
• Your date of birth
• Europcar ID number 
• Driving license