It's possible to view information about your Privilege membership in the Account area of the Europcar website, or through the mobile app on the virtual Privilege card on your phone.
When you are eligible to rewards or status changes, we send them to the email address on your account. That's why it's vital you keep this email address up to date.
You can update this email at any time in the Account area on the Europcar website or by contacting us.
For general information and details related to the Privilege program; in particular with respect to additional services provided by participating stations / countries, partner benefits and conditions for Privilege rewards, please check the relevant sections of the Europcar website.
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